Privacy Policy
Last updated: February 9, 2026
PlaybookM
Overview
PlaybookM (“we,” “us,” or “our”) provides a web-based marketing planning, tracking, and collaboration platform for business teams. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our website and services.
By using PlaybookM, you agree to this Privacy Policy.
Information We Collect
Information You Provide
- Name, business email address, company name
- Account credentials and role assignments
- Marketing activity data entered into the platform
- Files, documents, links, and attachments
- Communications with support
Information Collected Automatically
- IP address
- Browser type and device information
- Usage and interaction data
- Cookies and similar technologies
How We Use Information
- Provide and operate the PlaybookM platform
- Authenticate users and enforce role-based access
- Process subscriptions and billing
- Generate analytics and AI-assisted insights
- Improve platform functionality and reliability
- Communicate updates, alerts, and support messages
- Maintain security and prevent misuse
Data Isolation & Access Controls
PlaybookM is built as a multi-tenant platform with strict logical isolation. Each company’s data is accessible only to authorized users within that organization and protected through role-based permissions.
Sharing of Information
We do not sell personal data.
We may share data with:
- Cloud infrastructure and hosting providers
- Payment processors
- Analytics and monitoring vendors
- Legal or regulatory authorities when required
All service providers are contractually required to protect data.
Data Retention
Customer data is retained for the duration of the active subscription. Upon termination, data will be deleted or anonymized within a reasonable period unless retention is required by law.
Your Rights
Depending on jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data.
Requests may be submitted to: support@playbookm.com
International Transfers
Data may be processed in the United States or other jurisdictions where our service providers operate. Appropriate safeguards are used where required.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via the platform or email.
Contact
PlaybookM
Email: support@playbookm.com