Terms of Service
Last updated: February 9, 2026
PlaybookM
Acceptance of Terms
By accessing or using PlaybookM, you agree to these Terms of Service (“Terms”). If you do not agree, do not use the service.
Description of Service
PlaybookM is a subscription-based software-as-a-service platform that enables organizations to plan, manage, and analyze marketing activities, campaigns, and performance.
Accounts & Access
- Users must register with a valid business email address
- Access is governed by assigned roles (Admin, Editor, Viewer)
- You are responsible for maintaining credential security
- Unauthorized access or use is prohibited
Subscriptions & Billing
- Subscriptions are billed monthly or annually via third-party processors
- Fees are non-refundable except as required by law
- We may update pricing with reasonable advance notice
- Non-payment may result in suspension or termination
Customer Data
- Customers retain ownership of all data entered into the platform
- You grant PlaybookM a limited license to process data solely to provide the service
- We do not use customer data for advertising or resale
Acceptable Use
- Violate applicable laws or regulations
- Attempt to access data outside your organization
- Interfere with platform security or performance
- Upload malicious or harmful content
Intellectual Property
All software, designs, trademarks, and documentation are the property of PlaybookM. No rights are granted except as expressly stated.
AI-Assisted Features Disclaimer
AI-generated insights and recommendations are provided for informational purposes only. Customers remain solely responsible for decisions made using the platform.
Termination
We may suspend or terminate access for violations of these Terms. Customers may cancel subscriptions at any time.
Limitation of Liability
To the maximum extent permitted by law, PlaybookM shall not be liable for indirect, incidental, or consequential damages.
Governing Law
These Terms are governed by the laws of the State of Delaware, United States.